Privacy Policy

Effective Date: June 19, 2026

The West Memphis Animal Shelter (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related services.

By using our website, you agree to the terms of this Privacy Policy.

Contact Information

West Memphis Animal Shelter
500 South Loop Road
West Memphis, AR 72301

Phone: (870) 732-7599
Email: animalservices@westmemphisar.gov

Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Information submitted through contact forms
Adoption applications
Foster or volunteer applications
Donation-related information
Lost and found pet reports
Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Device information
Operating system
Referring website addresses
Pages viewed
Date and time of visits
Website usage statistics

How We Use Information

We may use collected information to:

Respond to inquiries and requests
Process adoption, foster, volunteer, and donation applications
Assist with lost and found pet services
Provide animal shelter services and community resources
Improve website functionality and user experience
Analyze website performance and visitor behavior
Send updates, newsletters, and event information where permitted by law
Maintain website security
Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance website functionality
Remember visitor preferences
Analyze website traffic
Improve user experience
Support website administration and security

You may disable cookies through your browser settings; however, some website features may not function properly.

Donations

If donations are accepted through the website, payment information may be processed by secure third-party payment processors. We do not store complete payment card information on our servers unless specifically disclosed.

Users should review the privacy policies of any third-party payment providers used by the website.

Third-Party Service Providers

We may use trusted third-party providers to assist with:

Website hosting
Analytics services
Donation processing
Email communications
Volunteer and adoption application management
Technical support

These providers may access information only as necessary to perform services on our behalf.

Sharing of Information

We do not sell personal information.

We may share information:

With service providers assisting our operations
With governmental entities when required by law
To protect the safety of animals, staff, volunteers, or the public
To comply with legal obligations or lawful requests
In connection with a business or organizational transition

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on applicable laws and your jurisdiction, you may have rights regarding your personal information, including:

Access to personal information
Correction of inaccurate information
Deletion of personal information where permitted by law
Restriction of certain processing activities
Objection to certain uses of personal information
Withdrawal of consent where applicable

Requests regarding privacy rights may be submitted using the contact information provided above.

Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, adoption partners, or community resources. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

West Memphis Animal Shelter
500 South Loop Road
West Memphis, AR 72301

Phone: (870) 732-7599
Email: animalservices@westmemphisar.gov